Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to get your order to you as quickly and safely as possible. Please review our shipping policy below for more details:

Processing Time:

  • All orders are processed within 2-3 business days, Monday through Friday (excluding holidays). Please note that orders placed on weekends or holidays will be processed the next business day.
  • During peak seasons or promotions, processing time may be slightly longer. You will receive an email notification once your order has been shipped.

Shipping Rates & Delivery Times:

  • Domestic Shipping: We offer standard shipping, express shipping, and local shipping options. Shipping costs are calculated at checkout based on your location and the shipping method selected.
    • Standard shipping: 3-5 Working days.
    • Expedited shipping: 1-2 Working days.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your shipment.

Missing or Damaged Packages:

  • If your package is lost, stolen, or arrives damaged, please contact us immediately at hello@haiveandco.com so we can assist you with a solution. Be sure to provide your order number and any relevant details.

Note on Shipping Delays:

  • While we aim to deliver your orders on time, shipping carriers may experience delays outside of our control, especially during holidays or extreme weather conditions. We appreciate your patience in such cases.

If you have any questions or concerns about your shipment, don’t hesitate to reach out to us at hello@haiveandco.com.